1. General information
This Privacy Policy sets out the rules for processing and protecting personal data of users of the website panelis.pl, hereinafter the “Website”.
The controller of personal data is:
STOLARSTWO JANO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
address: Gajowa 5, 66-446 Brzozowiec, Poland
NIP: 5993300424
e-mail: biuro@panelis.pl
phone: +48 723 361 273
The Controller takes due care to ensure that users’ personal data are processed in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
2. Scope of data collected
Depending on how the Website is used, the Controller may process in particular the following data:
- first name and surname,
- company name,
- e-mail address,
- phone number,
- correspondence or delivery address,
- data provided in forms on the Website,
- the content of messages and enquiries sent,
- device IP address,
- information about the device, web browser and how the Website is used,
- other data provided voluntarily by the user.
Providing personal data is voluntary; however, in some cases it may be necessary to answer an enquiry, prepare an offer, fulfil an order or provide other services.
3. Purposes of processing personal data
Personal data may be processed for the following purposes:
Handling enquiries and contact forms
Data provided via the contact form, e-mail or telephone may be processed in order to reply, prepare an offer and conduct further correspondence.
Performance of orders and contracts
If a user submits an enquiry via the Website about purchasing products or services, their data may be processed in order to take steps prior to entering into a contract and to perform it afterwards.
Customer service
Data may be used to contact the customer, fulfil orders, arrange deliveries, handle complaints and warranties, and address other matters related to the concluded contract.
Compliance with legal obligations
The Controller may process data to the extent necessary to fulfil obligations arising from the law, in particular tax and accounting regulations.
Establishing and defending claims
Data may be processed in order to establish, pursue or defend against potential claims related to the Controller’s activities.
Analysis of how the website is used
If the user gives the relevant consent, the Website may use analytics tools that make it possible to analyse how the site is used, its popularity and the effectiveness of individual content.
Marketing
If the user gives the required consent, their data may be used for marketing purposes, including sending information about products, services, promotions or the Controller’s activities.
4. Legal bases for processing
Personal data may be processed on the basis of:
- the user’s consent,
- the necessity to take steps prior to entering into a contract or to perform a contract,
- a legal obligation incumbent on the Controller,
- the Controller’s legitimate interest, in particular corresponding with users, securing claims, ensuring the security of the Website and keeping basic statistics.
Where processing is based on consent, the user may withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5. Recipients of data
Users’ personal data may be disclosed to entities that support the Controller in running the business and operating the Website, in particular:
- hosting providers,
- e-mail service providers,
- IT service providers,
- providers of software used by the Controller,
- accounting and advisory firms,
- courier and transport companies,
- payment operators — if used,
- providers of marketing and analytics services — if such solutions are used.
Data may also be disclosed to public authorities where the obligation to disclose them arises from applicable law.
6. Retention period
Personal data are stored for the period necessary to achieve the purpose for which they were collected.
In particular:
- data relating to enquiries may be stored for the period needed to conduct correspondence and to secure potential claims,
- data related to the performance of contracts are stored for the term of the contract and then for the period required by law or needed to secure claims,
- data processed on the basis of consent may be stored until the consent is withdrawn, unless another legal basis allows further processing,
- data related to cookies and analytics tools are stored for the period resulting from the settings of the respective tools or until consent is withdrawn.
7. User rights
Where provided for by the GDPR, a person whose data are processed has the right to:
- access their personal data,
- receive a copy of the data,
- rectify inaccurate data,
- erase the data,
- restrict processing,
- data portability,
- object to processing,
- withdraw consent at any time if processing is based on consent.
To exercise these rights, you may contact the Controller at:
The user also has the right to lodge a complaint with the supervisory authority — the President of the Personal Data Protection Office (UODO) in Poland.
8. Cookies
The Website uses or may use cookies, i.e. small files stored on the user’s device when browsing the website.
Cookies may be used in particular to:
- ensure the proper operation of the Website,
- remember user settings,
- ensure security,
- keep statistics and analyse traffic,
- measure the effectiveness of marketing activities,
- adapt content to how the Website is used.
The Website may use both cookies that are necessary for its proper operation and — after obtaining the relevant consent — analytics or marketing cookies.
The user may manage their cookie consent via the settings available on the Website and in their web browser settings.
Disabling some cookies may affect the operation of selected features of the site.
9. Third-party tools
The Website may use services and tools provided by third parties, such as statistics systems, maps, videos, forms, marketing systems or other elements embedded on the page.
Depending on the Website configuration, these may include, for example:
- Google Analytics,
- Google Maps,
- Google Search Console,
- Google reCAPTCHA,
- YouTube,
- Meta Pixel,
- other services used by the Controller.
Some of these services may use their own cookies or similar technologies.
If a given tool requires the user’s consent, it is launched only after consent is given via the consent management mechanism available on the Website.
10. Transfers of data outside the European Economic Area
Some services used by the Website may be provided by entities established outside the European Economic Area or that use infrastructure located outside that area.
If, in connection with the use of such services, personal data are transferred outside the European Economic Area, the Controller ensures that mechanisms required by applicable personal data protection law are applied.
11. Data security
The Controller applies appropriate technical and organisational measures aimed at protecting personal data against loss, unauthorised access, alteration, disclosure or destruction.
Access to personal data is limited to persons and entities for whom it is necessary to perform specific tasks.
12. Voluntary provision of data
Providing personal data is in principle voluntary.
However, failure to provide data required in a form may make it impossible to send the form, prepare an offer, reply or fulfil an order.
13. Automated decision-making
Users’ personal data are not used to make decisions producing legal effects concerning them solely by automated means, unless the Controller informs the user about such processing separately.
14. Links to other websites
The Website may contain links to external websites.
The Controller is not responsible for the privacy practices applied by the owners of other websites. The user should read the privacy policy applicable to the relevant external site.
15. Changes to the Privacy Policy
The Privacy Policy may be updated from time to time, in particular in the event of changes in the law, how the Website operates or the tools used.
The current version of the Privacy Policy is always available on panelis.pl.
Last updated: 16.09.2026